I’ve been to youtube and read that you have to purchase tokens for cloud rendering. Surely I can render an image locally on my computer. The previous gigapixel did it fine. Do I have to downgrade the software to complete a simple 2x scale? It doesn’t give me the option to Export, as it hasn’t rendered the image.
Hi.
Yes you can still render locally on your computer
Tokens are for the cloud rendering option
Hope this helps
Thankyou for the quick reply. I understand the benefits of rendering online. But my software won’t render on my computer. So effectively this software won’t even achieve its basic function for me.
I’m just trying to simply upscale an image.
Any feedback or ideas?
Hi Heath.
Sounds like there’s some kind of conflict happening. I suggest contacting Support directly here’s the link
Topazlabs Support
support@topazlabs.com
Can support provide Server credits until they resolve the issues with Mac users ?
