Gigapixel 8.3.2 crashes every time I try to open an image

Topaz Gigapixel AI Bugs and Issues
1

Just paid for the latest update for Gigapixel, installed 8.3.2, and it crashes every time I try to open an image. I’ve reinstalled it and get the same result with every image I try to open. Restarted computer, get the same result with every image. Computer is a Ryzen ASUS ROG Strix G17 (2023) Gaming Laptop, 17.3” QHD 240Hz, GeForce RTX 4070, AMD Ryzen 9 7945HX, 32GB DDR5 ram. Gigapixel is set up to use the RTX-4070 graphics adapter.

Any suggestions?

Thanks

2

install 8.2.2 and wait for 8.3.3 ( maybe )

3

I tried uninstalling 8.3.2 and installing 8.3.1 instead and get the same result. It crashes every time I try to load an image.

4

Does anyone from Topaz ever actually look in this forum?

5

Just installed 8.3.3 which came out a few minutes ago. Problem solved.

6

No the problem didn’t resolved for my case, I got the same constantly crash as 8.3.2