Gigapixel 7.2.0 crashes when I try to open a file

I installed Gigapixel 7.2.0 on my mac but it doesn´t open any file. It immediately crashes and closes down.,

That’s very frustrating.

Would you mind sharing more information about your system profile so I may investigate any hardware complications?

You may find it easier to reach out to our Topaz Labs Support Team for this specific issue.