Gigapixel 6.3.3 stopped working & now crash at launch

It was working fine 2-3 days ago and now it just doesn’t launch anymore.

I cleanly uninstalled it (even in AppData & registry) + rebooted + reinstalled it but it did nothing.
Fixed Visual C++, did nothing
sfc /scannow did nothing

I have no logs to share cause the logs folder is empty

The only log I have is when I click debug program ; it give me this:

> An unhandled win32 exception occurred in [xxxx] Topaz Gigapixel AI.exe. Just-In-Time debugging this exception failed with the following error: No installed debugger has Just-In-Time debugging enabled. In Visual Studio, Just-In-Time debugging can be enabled from Tools/Options/Debugging/Just-In-Time.

But that is all. [xxxx] is not relevant, it changes everytime

My CPU doesn’t support AVX so that’s why I kept 6.3.3


Let’s have you reach out to Support ( about this issue please. In your email, please provide the following:

  1. System profile.
  1. A link to this forum post.


1 Like