Gigapixel 6.3.3 plugin force color space conversion to sRGB

Topaz Products Product Technical Support
1

If you use Gigapixel as PS plugin, when you save the upscaling as a layer on PS, Gigapixel is forcing the conversion of the origin color space to sRGB.
This ruined almost 2 months of preparation work for an exhibit I’m working on, and you can’t even imagine how frustrated I feel.

I read on the forum that this bug was discovered at least on version 4.x, so I really don’t understand why it was not fixed.

Using PhotoAI is not a solution, first because there is no plug-in for upscaling, and then because even the standalone app is bugged in the usocale on the current version (1.5.3, bug reported in the appropriate section)

2

Raise a support request at the main website. Make sure your working colorspace in PS is not sRGB but the colorspace of the document.

3

Hi Don,
Thanks, but I’m quite confident about the color management workflow, so 101% sure it’s like that.
I sent a support request and unfortunately they told me that there is no more expected update of Gigapixel, even if this is a major bug in my opinion. :pensive: