Frame Rate of export output file is higher than the original

  1. The bug / behavior you have encountered

I have tried this on two Macs and at different scale and enhance settings, sometimes the output is 60fps instead of the original 24fps and sometimes it is 120fps. When the file is opened in QuickTime, it looks like a slow-mo movie from an iPhone.

  1. Your system profile

MacBook Pro.spx (5.3 MB)

  1. Your log files (Help > Logging > Get Logs for Support)

2023-04-27-14-40-24-Main.tzlog (125.7 KB)

  1. Any screenshots as necessary

I have not noticed this behavior before upgrade to 3.2.3 How do I revert to a previous version? Thanks.

Hi Chris

You can download any previous version from the Releases page:

Choose the version you want. Then go to the top of that page and you’ll see the Windows and Mac downloads.



Hi! @chris.drozdowski Can you please share the input file and the exported file?

You can securely submit your files(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Submit File to Dropbox

The file in the ScreenGrab is large(28gig) that would take a few days as I’m also doing a 1TB upload to my DropBox. I’m sending a smaller file (to the DropBox Link) that I also tried and had a is,ilar result (output file was 60fps instead of 24fps.) I think both are likely to be variable rate fps as they report a slightly different “overall” frame rate in the QT info pane.


1 Like

Yes, the file has a variable frame rate :slight_smile:

I recently tried to go back a few versions to see if I could find when the issue may have appeared, but I went back to 3.1 and it still did the same behavior of exporting many more frames than the original. So my initial impression that this is a new behavior is incorrect. I tried several other source files with constant (standard frame rates) and they work correctly. So It seems that variable frame rate files (which show a non-standard overall frame rate in the original source) are causing the AI to be not so"I".

With a variable frame rate, TVAI will estimate the frame rate as close as possible, however, it cannot maintain the variable frame rate at this time.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.