Fmpeg.exe application has been blocked from accessing graphics

Topaz Video AI General
1

Hi,

I’m suddenly getting ‘fmpeg.exe application has been blocked from accessing graphics’ on my Windows 11 notification (image 1). It pops up after I get an error on processing on Topaz AI (image 2).

Does anyone know how to fix it or why it occurs?

2

Are you able to share the app’s logs so we can look into this?

​To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

You may also send them via email if you prefer at help@topazlabs.com

3

Thank you the reply.

I’ve sent an e-mail to :help@topazlabs.com.

Thx

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