Finally got the new 7 version to start but gives error loading model

had to uninstall the old version, edit regestery file and finally got version 7 to start.
Will not work, gives the error: error loading model.
how do i get new models?

can you double check if any antivirus, firewall, or a VPN blocks the installer from installing the files?

First sisable any of the above software, then run the Topaz Gigapixel AI installer again which will repair your installation and add any model files which were missing.

Thanks, I did these steps and it is working. Not sure what will happen if it needs more models.

1 Like

if you come across another message - let us know by reaching out to our Support chat and we can help you more freely.