Your "cloud render 6 MIN 24S is now into 20 minutes, and not for the first time.
The processing time estimate for cloud rendering is based on the current server load, so if the servers are busy, it can sometimes take longer than the initial estimate. Additionally, the estimate doesn’t account for the upload time or the download time back to your computer, which can also affect the overall time.
We appreciate your patience, and if you continue to experience delays, feel free to reach out to us by sending an email to our team at help@topazlabs.com