Since upgrading Video AI to 5.3, the davinci resolve plugin doesn’t load for some reason. I have tried uninstalling Davinci resolve and Video AI, deleting the plugin in its folder and reinstalling everything with the same result. It just keeps showing up as “Failed to load”. I updated Video AI to 5.5 and DR to 19.1 with the same result. The frame Interpolation plugin loads though. It seems to be a bug with the plugin.
David did you send a message to the support team about this? help@topazlabs.com
If not, please do with the logs from the app for investigation.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
I did send a message to support but not with the logs. I wasn’t sure if they needed it since it was the plugin having an issue, not the video AI 5 itself.
Same problem here, exact same versions.
Log clearly show an error :
2024-11-29 10-41-44.006 Thread: 28736 Info Failed: 15
2024-11-29 10-41-44.006 Thread: 28736 Critical Failed to install OpenFX plugins.
2024-11-29 10-41-44.006 Thread: 28736 Warning qrc:/DialogCoordinator.qml:119: Error: Cannot assign [undefined] to QString
Try to install the plugin with Topaz launched with admin rights but same error…
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