This is my log. Never able to use 2.5 anyway. Hope that I can get help from you! My PC is 5090v2+9800x3d+48GB
logsForSupport.zip (1.5 MB)
Need to remove the In/Out markers from the video and let it process the entire file at this time. There is a current bug that the team is working on patching that is tied to trimming a video within the app.
Current workaround is to trim the video outside of Topaz Video and then bring the trimmed file in for processing.
Thanks a lot! It has troubled me for a few weeks! I will try to edit the video again today!
If you still run into an issue, please let me know either here or via email at help@topazlabs.com and send the updated logs so we can keep investigating.
