Fading of colours with Photo AI

[allan.hahn]

With recent versions of Photo AI, I am finding that the colours in the photos are faded compared to both the original photos and results produced by Denoise AI. I recently reported this issue and was told that I would need to submit a file illustrating the problem. This file can be found at Sync.com | Control Panel. I hope it will allow the problem to be addressed since it is causing me to make limited use of Photo AI, despite the fact that I was previously enthusiastic about this platform.

[Andy_Royce]

I am seeing the same issue. I tried running Photo AI as a plug-in V2.1.4 and get the bottom two images one titled Original and the other title after Photo AI plug-in The lighter image is the original and the darker images is after Photo AI ran with only the automatic settings. Note that while the leaves look to have much more color most if not all the color is gone from the stem…I wanted the stem colors and some of the colored stems in the background! When I did the same thing in PS using the File Automate method I get the very dull image you see here. However when I save the file back to Photoshop I get a complete different image with most if not all the color back in…makes for an unpredictable editing process.------------------
System Information

  Time of this report: 11/24/2023, 17:03:13
         Machine name: ANDY-XPS-8940
           Machine Id: {88930A19-71EF-44A8-9BCC-523825EF9681}
     Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
             Language: English (Regional Setting: English)
  System Manufacturer: Dell Inc.
         System Model: XPS 8940
                 BIOS: 2.14.0 (type: UEFI)
            Processor: Intel(R) Core(TM) i9-10900 CPU @ 2.80GHz (20 CPUs), ~2.8GHz
               Memory: 65536MB RAM
  Available OS Memory: 65198MB RAM
            Page File: 14745MB used, 59506MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode