Face recovery creating glass where there are not

[luca-718881 (Luca Viola)]

I did a face recovery and the sw placeed glasses on both faces, but glasses were not there.
The original image quality was not even so bad.

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Topaz Photo AI [v3.2.0] on [Mac]

[john.topazlabs (John S)]

Thanks for sharing these screenshots.

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

1. The original image file.
2. The processed image.
3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.