I’ve just updated and now Face Detection won’t work. Auto pilot tries to run it but it just sits there spinning forever and Autopilot never completes, and now all of Topaz is ‘broken’ because you can’t get past that once it tries to load an image.
Appears a lot of users are having the same issue, I doubt it’s a specific device issue. I ended up installing the old version 2.3.0 and things seem to be working again. I did have to run a repair after I ran the install as it appeared it removed the latest version but failed to install the older version. I then rebooted and ran the install again and selected repair and it installed all the files and it is no longer hanging at detecting faces. I’m really surprised they allowed something like this past the testing stages. I would recommend Topaz to remove the update so unexpected customers do not install what I would consider a major bug.
Having the same problem. Autpilot is the default, but the program just hangs at face detection. There is a little lock symbol next to face detection and it reads “face detection not run”. Also cannot disable autopilot! Even tho’ you disable the filters in the preferences section, autopilot continues to run and nothing progresses - no loading image, no detecting subject, no face detection, etc. You cannot manually select a filter to apply, either. This release is really a hot mess! Windows 10 desktop.
Just to say I use GigapixelAI which I like. I downloaded the demo 2.31 version of PhotoAI to see if it would help me with other image issues but unfortunately I ran straight into this bug (Spec: Windows 10, NVidea GeForce 1070Ti). Attempting to disable the Autopilot feature did not work which also leaves me a little dismayed that this application is incomplete and not yet PROD ready.
I was seriously considering purchasing this application but unfortunately this experience has put me off for just now.