Exported 16-bit DNGs unreadable after I updated Photo AI. Cannot open file. Photoshop gives this error message: “Could not complete your request because Photoshop does not recognize this type of file.”
Steps to reproduce issue:
- Step 1 - Load DNG file
- Step 2 - Upscale to Max
- Step 3 - Export - Preserve Input Format - (“Your raw files will be converted into 16-bit DNG.”)
Files unusable. Have tried multiple files.
Topaz Photo AI [v1.x.x] on [Windows/Mac]
I’m on Mac.