Export to JPG for 1 Photo sits in Queue "Frozen"

I’ve restarted, did the updates, reduced the size, and it’s still frozen! This is incredibly frustrating. What do I do?

Hi lindsey.janies,
Thanks for reaching out and reporting this!

Would you submit a ticket with our Support team and we can communicate with you more directly to help troubleshoot this issue?

Our support team can help reproduce your issue and gather more information for us to investigate.

Thank you!