Export is not completing v3.5.2

I just updated to v3.5.2 and no exports are completing.

If I don’t trim the video to export it will just stop progressing. If I trim the video very short… The progress bar will get to the very end however exporting never completes.

HI, i have the same issue. Exprected time is maybe 6 hours and when i check back after 8 hours the timer is still at 3 hours left and the export file is getting bigger and bigger.

Export is Prores LT. I will try to get a log of this and upload.

Could you send us an email at help@topazlabs.com with the full log files from the app?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport” file to your reply.

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