Export files with Nyx and Chronos get slower until it stops

[benedito.alves]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered

2. Your system profile

3. Your log files (Help > Logging > Get Logs for Support)

4. Any screenshots as necessary

5. I am doing an upscale and minor enhancements to a series of classes recorded starting in 2009. The original files are mp4 and 320x240. Some have a different resolution. Some files during export simply stop from nowhere and after some retries I got this Error.
   

   

This is my system:

lastSessionFiles.txt (1.0 KB)
logsForSupport.zip (4.5 KB)
Those are the logs.

This issue happens with some of the files, although others likely the same run smoothly.

[kyle.topazlabs]

The zipped log files that you shared do not contain logs from the app being run. Can you ensure that the logging feature is turned on and enabled and then try to replicate the issue again?

You can send the logs directly to the support staff at help@topazlabs.com if you would like.