Exif's lost but

Topaz Photo AI Bugs and Issues
1

Steps to reproduce issue:

  1. Step 1 : export a TIFF file from DxO (last version) - at that point the file has all exif data
  2. Step 2 : open it in Photo AI for Denoise & Sharpness, then save it as a TIFF
  3. Step 3: check the new TIFF in DxO, all correcton as are perfectly done BUT all exif data are lost
  4. Step 4: come back to Photo AI, the file is still present in “recent”, do the same process. The second TIFF file has all the exif data!

Topaz Photo AI [v1.5.3] on [Mac]

2

Finally, it seems it’s ok. I have to use “update metadata” and they all appear.
I’ll keep you posted if I see this problem again.
Thank you

3

It sounds like the issue is that the new TIF needs to be updated in DxO. Is that correct?

Does it not update automatically when the file is imported to DxO?

4

Yes, you’re right - the file needs to be manually updated or to close/open DxO.

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5

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