Errors all the time

Topaz Video AI Bugs and Issues
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[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]logsForSupport contains sensitive data

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If you have an Intel Core i9 13th or 14th generation of CPU please be aware of this:

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Mac Studio…M1 Max, 32 GB
This is what I have
Thanks

4

In this case please check if you have a dedicated video card. Integrated graphics may not always match the minimum requirements!

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If you are not comfortable sharing the logs here, you can send them directly to the support team at help@topazlabs.com for their review. Without the logs for review, no one can tell what the error you are getting are or what is causing them.

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