Error when exporting 2x upscale UHD 59, 94 FPS

Topaz Video AI Bugs and Issues
1

I tryed to 2x upscale a 3840x2160 file: export error

system profile: Gigabyte Z790 UD AX, MSI RTX 4070 Ventus 2X OC 12GB, Intel i9-14900K, Lexar NM790 1TB & 4TB , DeepCool AG620 , Fractal Design Define 7, Thermaltake ToughPower GF3 850W, Crucial Pro 32GB DDR5-5600 (CP2K16G56C46U5), SEAGATE IronWolf Pro 16TB, Win11 Pro

logsForSupport.zip (343.0 KB)

2

Change the codec from H264 to H265 in the Codec Settings in the top right corner of the app.

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image355×517 31.1 KB

H264 can not handle above 4k resolution in the Video AI app.