Error msg: "The site can't be reached" appeared in browser after i click "activate" in app

Topaz Photo AI Bugs and Issues
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  1. I downloaded ver 1.5 and installed properly in my laptop.
  2. I launched the app and it prompt me to “Activate”
  3. I clicked and it open up my Chrome and displayed “The site can’t be reached. The connection was reset. ERR_CONNECTION_RESET”
  4. I tried clicked the reset button but still showing same error.
  5. I tried shut down, restart again but still show the same error msg. I tried uninstalled and reinstalled and still same. I tried cleared Chrome cache but still same problem.

Seeking for resolution. Please help

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First, please disable antivirus, firewall, VPN, or proxy that may be on your computer. These are known to block the Authentication from functioning.

Please try another internet connection if you can access another WiFi. Let me know what happens.

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