Error msg on a B&W image

I get a msg in lightroom after I process a B&W image in photo ai that says “the file appears to be unsupported or damaged”

Steps to reproduce issue:

  1. in lightroom I hand the raw file to B&W
  2. open Topaz ai and remove noise
  3. image comes back into lightroom but display the msg from above
  4. I changed the raw file in LR back to color
  5. open Topaz ai the same way let it run (i both cases I did not change anything in topaz, default NR)
  6. image come back into lightroom OK without the msg
  7. I did not turn on HDR in lightroom

Topaz Photo AI 13.0.1 on Mac OS13, lightroom v 13.0.1 build 202310121438-d2af310c

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