Error messages.
I keep getting error messages when I try to enhance an old film using" Low quality" mode.
Next time you have an issue please post in the right category … Showoff Spot is not correct.
I’m getting error messages when I use low quality mode for old 8mm movies. what can be done to stop this?
is this the right category to post this problem?
Yes I moved it here, support or a knowledgeable user should respond to you.
I am sure that you would get a better response if you say what actual error messages you are getting.
Hello,
Could you send us an email at help@topazlabs.com with the full log files from the app?
To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport” file to your reply.
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