Hello, I got this error message:
logsForSupport.tar.gz (75.5 KB)
Looks like a permissions issue;
Could find no file with path ‘/private/var/folders/x5/gc4pp0fj4hv3qpsjc4yb464c0000gn/T/755602711/temp/_tvai_871481334/%06d.tiff’ and index in the range 1-5
It also looks like your machine does not meet our system requirements. Does your machine have a dedicated GPU?
If not, this particular computer does not meet the VRAM, or graphics memory requirement to operate this software. Because there is not enough graphics memory capable to run the program, the behavior you are experiencing is expected as a result. We cannot guarantee full functionality on this machine.
For full functionality, you’d need to use a different computer that meets our System Requirements in order to run this program successfully. You can download the product on as many computers as you need, and your product license will allow you to be logged into two at a time without any licensing issues.
