Error message from AI engine: download failed

![Screenshot 2024-04-28

Topaz Video ai v3.0.5
Whenever I choose any enhancement and other options from software it shows me following message

152230_032318|570x338](upload://wmLo1poVJWyC4Dwliafr1xvUpPl.jpeg)

The screenshots did not attach correctly. Can you send them with the logs to the support team?

You can access these from the Help Tab>Logging>Get Logs for Support and then attach the zip folder to your email.

help@topazlabs.com