Error in Topaz Video ai V 3.9 and 3.8 and 3.7 when stabilisation or using prometheus .... Mac Mini Pro M2

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  1. error , see screenshotsin Topaz Video ai V 3.9 and 3.8 and 3.7 when stabilisation or using prometheus … this started with y new Mac Mini Pro M2



  2. Mac mini Pro M2 , maxed out, 32Gb ram, 1TB ssd inside, Gpu max numbers etc

  3. Your log files (Help > Logging > Get Logs for Support)
    logsForSupport.tar.gz (28.3 KB)

Running and testing the very ame clip on older version 2.6.4 works like a charm. making me speculate there is a software problem for sure… software not made compatibel with mac mini pro m2 processors maybe?.. where as the old full version from a year ago topaz video ai V 2.6.4 works fine… this is all very odd

Hi @akos.simon this has been resolved in next weeks release :slight_smile: Keep an eye out on Tuesday!

any advice on best preference settings when using a mac mini pro m2 … ? i have maxed that mac mini out. most number of gpu , 32 ram. etc etc., … but i do not see much better speeds compared to old macs

Hi Akos! Please follow up with me via support for performance related questions.