Error Could not run model

I’m still having problems with the “error could not run model” message when I try to save the changes back to lightroom.
My normal steps are open lightroom highlight image to work on, select Topaz from plugin extras. Normally the first images runs no problem. When you finish the first item in lightroom I go to a second image and Topaz runs slowly finally coming up with the error message after approx. 60 seconds.
I can get round this by closing Topaz and lightroom and restarting lightroom. Again the first image runs as expected and then when I try the second image I get the error message again. If the second image does manage to work the next one won’t. I’m running windows 11 all up to date, latest version of lightroom and Topaz.
Is this a memory issue? I do have 32 mg of ram.

Kevin Adams

@kevin.adams-3139 Thanks for reaching out.

It sounds like there was something blocking the model files from downloading. Please disable antivirus, firewall, VPN, or proxy that may be on your computer. These are known to block the installer from downloading the model files.

Then rerun the installer. You can download a new installer from the downloads page directly.

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