None of the programs will open on 3 different Dell laptops…? All programs, on all laptops generate 0XC0000005 errors. Tons of discussions so seems Topaz is aware of this issue… but no real fix. Any answers out there? I have tried setting NVIDIA for each app to use… still generates error… annoying
I suspect it is because of Windows 7, you need to raise a support request at the main website, also what is the NVIDIA GPU and what driver version are you using.
I guess you are using the NVIDIA control panel to set the GPU to the applications.
I am using topaz on my desktop with Windows 7 no problem. It’s strange because i have tried it on several different laptops, and they all generate that same error. 0xc0000005?
I am using Nvidia to set the graphics card. I updated the card and reset the registry on windows, so it seems to be a Topaz issue. But i am not 100%.
I am really hoping you can help. Thanks so much for the response and I hoping you can send a few more suggestions. Thanks again for your help.
So, the latest version of Gigapixel - 6.1.0 - says that it works on Windows 7, but, it doesn’t. It gives a 0xc0000005 error immediately, before any logs get created or it touches the registry. I run it through x64dbg and this crash is immediate in ntoskrnl.
Gigapixel 6.1.0 works fine on Windows 10.
It was installed on both systems 100% clean (no existing program or data directories or registry keys).
You should remove the info that it’s Windows 7 compatible, because it isn’t true, and it wastes users’ time.
On the first line, most people will see 7 and 8 listed there and look no further. That’s what I did. IMHO, “7*, 8*,” should be removed from the first line, with the statement below it remaining.