Enhanced DVD Out At 1920x1080 (FHD) Stutters On Playback

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. Enhanced DVD Out At 1920x1080 (FHD) Stutters On Playback

  2. HP OMEN 45L Gaming Desktop, AMD Ryzen 9 7900X, 64 GB RAM, 2 TB Solid State Drive, NVIDIA GeForce RTX 4090 Graphics, Windows 11 Pro, GT22-1190

  3. Your log files (Help > Logging > Get Logs for Support) - How do I attach?

1 Like
2

You can pull the logs and send to our support team directly at help@topazlabs.com.

Can you also confirm what video player app you are using to view the processed video?

3

Log attached, thanks. The actual log file was too big so I’m only attaching the most recent files.

Cameron Hughes Portfolio: dreamstime.com/actorcam_info Social Media: www.Facebook.com/ActorCam - Carpe diem, baby -

Recent Log Files.zip (10.3 MB)

4

Also, I played the resulting file back via VLC on my PC and iMac, QuickTime on my iMac, and PLEX via my Movie Server (Asustor NAS) to my TV. It plays back jumpy on all. Earlier versions of Topaz Video AI didn’t give me this problem.

Cameron Hughes Portfolio: dreamstime.com/actorcam_info Social Media: www.Facebook.com/ActorCam - Carpe diem, baby -

1 Like
5

does this sound familiar?

2 Likes
6

lol :sweat_smile:

7

Thanks this definitely sounds like the VFR issue we have been trying to resolve that @DineshRepInt mentioned above.

8

Thanks for the feedback, everyone. My issue does seem to be related to the Variable Frame Rate (VFR) bug introduced in a recent upgrade. I re-installed the older 5.3.6 version of Topaz Video AI and everything seems OK now.

My main work is enhancing my vast collection of DVDs to blu-ray quality so’s I don’t have to re-purchase them (though of course the better movies I continue to buy when better releases are available; don’t ask me how many copies of Casablanca I have).

After a break from doing these, I began having trouble with a recent DVD enhancement and started thinking there was a problem with my system. Thanks to the feedback here, I now know it’s a buggy Topaz upgrade. WTF Topaz? This has been a problem since what, October or November and it STILL isn’t resolved?

Version 5.3.6 works great and despite whatever other updates I’m missing, who cares, this is doing exactly what I need, so problem solved.

9

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.