Hi, i renew my license in January for one more year. now i have an update available 3.5.0 and i have to pay again… can you explain me why i have to pay again if i have a license till 2026 including all updates… if this is the new way to make money, then you loos a customer.
Regards and thanks for your feedback
Hi.
Are logged in to your account
Here’s a handy link that might help
Hope this helps
@henning.wolf - your Photo AI purchase, on January 29th, 2024, gave you access to the available version at that date, which was v2.2.2, and any new versions we release for the next 365 days, included in this purchase. This brings your expiry date to January 29th, 2025, with the last version available at that date being v3.4.4. That is access to 24 versions in that 1 year, as we release updates systematically every 2 to 3 weeks.
This means v3.4.4 is your last owned version, that you can continue to use for as long as you want on a compatible computer. If you wanted to use any newer versions, you can purchase upgrades for an additional 1 year, from your “My Products" page. That is optional!
