Duplicated Image Display

I’m getting a duplicated image display as shown in the uploaded example. It’s present regardless of the display setting (full, split, etc.)

I’m running Sonoma 14.4.1 on an Apple M2 Pro
(I also posted in the Bugs area)

I have been trying to replicate this on my machine and have not been able to successfully do so. I would like to help troubleshoot this to try and see if we can get some more information as to why this may be occurring for you.

If you can please take a screen recording of this behavior so I can see exactly what is happening.

Loom is a great free application for this: Loom | Free Screen & Video Recording

After you have replicated this problem, please open Topaz Photo AI, then go to Help > Open Log Folder; please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.

If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. :slight_smile:

Dropbox File Request