AI 2.2.2 - every time I try to edit a photo, I get the ‘some model files need to be re-downloaded before images can be processed’ message, which can take several minutes to complete. This wasn’t happening before.
Steps to reproduce issue:
Topaz Photo AI [v1.x.x] on [Windows/Mac]
Let’s try updating you to the most recent version release to see if this resolves the issue.
Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.
Try using the appropriate OS system link to update:
Topaz Photo AI | Windows Installer
Topaz Photo AI | Mac Installer
If you are still experiencing problems, please reach out to us at the following link:
Thanks for the follow-up. One of your colleagues suggested a successful fix for me last week.
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