Does not Save - Topaz shuts off or doesn't work when I save a document

When I complete my edits and try to save an image, Topaz either shuts completely off or doesn’t do anything. Also, in the upper lefthand corner the queue indicates 0/0 - nothing ready to save. What can I do?
Thanks,
Don

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

This topic was automatically closed after 59 days. New replies are no longer allowed.