Discolored, glitchy artifacts on all exports

[z.z-6405]

Regardless of AI model chosen and export settings, I’m getting these strange blocky artifacts.

[kyle.topazlabs]

Can you grab the logs from the app and send to the support team at help@topazlabs.com for review of what is going on here? Are you seeing this on different video files or always on the same file?

[z.z-6405]

Can you let me know how to get the logs?

Seeing it on all videos I’ve tried.

[kyle.topazlabs]

Sorry about that, to gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.

[z.z-6405]

Thanks, sent.