Dione Model causing PC to become virtually unresponsive

Topaz Video Bugs and Issues
1

Just used Dione TV model for the first time in quite a while and it made my entire PC virtually unresponsive during the entire process.

I literally couldn’t get mouse or keyboard inputs to register for several minutes and this is on a newly built PC.

i7-14700

64GB PC6000 DDR5

RTX 5070 Ti

Couldn’t even get task manager up never mind reporting in real time. Not experienced anything like this with other models.

2

Can you send the system profile and the logs to the support team for review? help@topazlabs.com

How To Obtain Your System Profile (Windows)

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

3

You have scene detection on?