Dione DV, Dione TV & Dione Dehalo has a rice pattern that shows up

I use these to clean up my old DVD TV shows I have a Ton. They work well but when playing the finished export there is a pattern that shows up and moves around. It’s little lines like rice side by side but its same color as background. Having this fixed on all 3 models would make life way eazier because there is no way to adjust it out it’s there no matter what I’m suprised it hasn’t been mentioned before. Doing DVD Rips with Iris or Proteus is not ideal and a shame because the Diones are suppose to be for stuff like DVD’s.

IS this something you could share a picture of to give an idea?

If you can share a screenshot of the original and export that will be helpful, or if you can send them directly to the support team we can take a look.

help@topazlabs.com

Ya give me couple days and I’ll see if I can catch a pic of the anomaly and get it to you. It does it no matter what I use for the source files. I pull the tv shows off the dvd with Make mkv then run it through your AI. I’ve also tried with going lossless with Handbrake too and it still has the same anomaly. It’s like some internal setting is pushed to far causing it because its not in the whole picture just here and there and moves around. Get with ya soon. John [Splash]

I sent another support email about my problem. I tried for a while to see if I could fix by myself with adjustments but Diones really dont have any to fix it..

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