Denoise AI problem with TIFF files

(Greyfox) #1

I’m finding that Denoise AI can’t input either 8 or 16 bit TIFF files produced by Topaz Studio that have ZIP compression, and whilst Denoise AI offers the option of TIFF output using ZIP compression, the output files produced with this format don’t contain a valid image.

Both of the above are unfixed issue with Sharpen AI as well.

(Don) #2

I have asked for a check/status on these, will get back to you when I have an answer.

(Greyfox) #3

Thanks Don

(topaz_cody) #4

I’ve passed this onto Josh and we’ll see about resolving it as soon as we can. Thanks for the tip!