I currently own De Noise AI v 1.3.1 & AI Giga Pixel v 4.4.3 and when i launched both versions today there was a dialogue stating updates are available for both apps but when i click on the box to start the update nothing is happening regarding updating.
Is there something i man not doing correctly to update the programs
I am on an iMac
Many thanks for the reply.
I have now received an email to download AI Denoise 2 and it says it is a trial version and i should delete
the previous version (which i have previously paid for) if i download and install v2 will it still be a trial as i do not want to pay for another version. The same applies to the AI Gigapixel
Adrian
Just make sure you sign in with the email id you used to purchase DeNoise & GigaPixel … It should be the same as the email address used to send the update notice.
You may need to select switch user and log in again.