DeNoise AI 2.3.6

send me direct email > I send you log/info.

He already posted those - around post number 123.

This could potentially be it, but not 100% at the moment. Event logs show Event ID 6008 with no prior critical events, and from looking around it looked like either a thermal or power issue. Not sure what PSU they have though.

As you say, could also be overheating.

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Hmmm, GTX 970, PCI-E 8x (of your post)… Your GPU could be broken. Maybe Related to the Memory.

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9 posts were split to a new topic: Personal Account Issues

As reported from some users here (I can show several other and worst examples) deNoise AI generates strange patterns in the background. I used/show it here from Photoshop to show in layers. Please see the description of the layers. I can remove this pattern generated by deNoise with Photoshop denoise. You can clearly see it when the PS layer is activated on top.

It’s done with the default values.

My understanding of using the mask is to only sharpen where the mask is applied. That’s how it is also described. But instead deNoise AI only denoises where the mask is applied.

How is or how should the mask work?

That is how the masks work, in Sharpen AI and DeNoise AI you paint the area where you want the effect applied.

Note you can also invert the mask and adjust the areas where the effect is and is not applied.

The description in deNoise says: “selectively sharpen your image”. Which makes sense but it denoises instead!

I will bring it to @adam.mains attention for you.

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Like an idiot, I fell for the constant nag to upgrade denoise to 2.3.
What it didn’t say is that it stops running all together.
Couldn’t believe it, neither standalone nor the plugin will run now because…
it needs a library which is only in 10.13.
GRRRR.
Sorry folks, Either you could warn people before you waste 1/10th of you monthly allowance on an upgrade, the worst part is I don’t have a backup of the old installer.
here comes another 2 hour download or no denoise till I see some friends on Tuesday.

What library are you taking about?

Previous releases are in the Product Release section …

it is this thing.
Gui.framework/Versions/5/QtGui (which was built for Mac OS X 10.13)
Expected in: /System/Library/Frameworks/Metal.framework/Versions/A/Metal

if you have a solution for OS 10.12 I’d be very grateful

If you look at the system requirements you will need OS 10.13 for this version. You will need to revert to the previous version.

If you read the posts here you will find that the majority of issues are with Macs, not PCs. With any computer you must have a GPU/CPU capable of handling the Topaz AI products. With PCs those with Nvidia GPUs have the most issues.

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Why would MacOS “lock in” a specific version of QT, as if it’s kernel32.dll on Windows or something? There are a LOT of QT apps nowadays, and they usually have their own QT runtime files included.

Hi, I had similar type of the problem when installing Denoise AI for restricted account. I was able to mitigate that by correcting the install directory to be located under restricted user accounts home directory. It seems that Topaz installed does not handle user permissions properly.

(And before anyone says Mac works better, with older installed same issues was with Mac installed).
Link to related post.

(edit: typos fixed)

I’ve the same problem on windows, thats why i convert to Admin account before install and then revert back after.

As usual, software installation required admin power. The case I referred (with older installer) was such, that then when installed with admin account the software would run for restricted account but did nothing. It appeared that some of the registry data (in windows) were incorrectly set, and also restricted users access permissions for required files were not properly set.