DENOISE 3.50, Image Completely Blurry with Standard AI Model

Topaz Products Product Technical Support
1

Hi,
when i use DENOISE 3.50, Image Completely Blurry with Standard AI Model either as standalone, opened from within Lightroom, or as a filter in Photoshop.
And i select Standard AI model, the result is completely blurred and unusable. Screenshot:

topaz blurred
topaz blurred1920×1048 157 KB

If I select any other AI model, it works correctly
Example:

topaz ok
topaz ok1920×1050 225 KB

This is the same whether i select AUYO, CPU or Gpu RTX 2070

topaz pref
topaz pref1480×1003 353 KB

Any ideas? Thankyou

2

EDIT: Still the same issue, even after clean install of GPU driver 517.48.
it is not just the preview thats blurred, the full render is also blurred after clicking apply.

3

SOLVED
Updating to 3.7 corrected this

4

Same problem here. But with the latest version of DeNoise 3.7.0.
Image is completely blurry with the standard algorithm and AUTO-Select or GPUs.
CPU is slower, but works.

Already reinstalled Denoise, but no luck.
Any ideas?

5

I also have the same problem…

standard AI not working properly.
tried reinstalling