Crashing in redefine

Sadly keeps crashing when trying redefine…

same here m4 max and always crashing using redefine no matter wich settings … so annoying

Was working fine before getting updates…Hope they fix this issue…

This is a user forum. You both need to work with Support on this, since the crashes are down to your hardware or configuration.

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Hi.

It would be good to know your operating system and basic computer specs CPU, RAM, GPU and VRAM

I can tell you however, that most common crashes are related to out of drivers.

As you mentioned the previous version was working here’s the link for both Windows and Mac

Windows
https://downloads.topazlabs.com/deploy/TopazGigapixelAI/8.2.1/TopazGigapixelAI-8.2.1.msi

Mac
https://downloads.topazlabs.com/deploy/TopazGigapixelAI/8.2.1/TopazGigapixelAI-8.2.1.pkg

If that’s not the version you’re referring to then, here’s a link to access all previous versions

Hope this helps

Hi.

Here’s a solution that might help however, I’m not a Mac user therefore, don’t know if the Mac 15 operating system below relates to you

Hope this helps