Crashing during use V2.0.5

Topaz Photo AI Bugs and Issues
1

I had 32 images in Photo AI and I had completed 30 of them when the software locked up as I navigated to the next image, at the Autopilot box. The program can be minimized, the menu still functions, but the autopilot dialog box is stalled. Unable to save any work. 1 at a time no issues. Does not like having them queued up along the bottom. Now I have wasted my hour and will need to do them over again, 1 at a time.
Intel i7 8 core 16 thread, Asus nVidia 2060 with driver 31.0.15.3742. several SSDs. Windows 11

Steps to reproduce issue:

  1. Step 1 use the program… that is all
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac] Windows 11

Matt

2

Thanks for reaching out. Next time this happens, open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.

3

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