Crashes when removing inputs

[Ren]

Topaz Video AI version 5.1.3

Mac Studio M2 Ultra 64GB

macOS Sonoma 14.5

Topaz Video AI crashes almost every time I remove inputs after processing

logsForSupport.zip (247.7 KB)

[kyle.topazlabs]

Try clearing the Plist for the app and then relaunching it.

How To Delete Your Plist Files

[Ren]

I deleted the Plist. Topaz is still crashing.

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Translated Report (Full Report Below)

Process: Topaz Video AI [71918]
Path: /Applications/Topaz Video AI.app/Contents/MacOS/Topaz Video AI
Identifier: com.topazlabs.Topaz-Video-AI
Version: 5.1.3 (5.1.3)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-06-24 10:06:48.5447 -0400
OS Version: macOS 14.6 (23G5052d)
Report Version: 12
Anonymous UUID: FCB2BFFD-B1BE-5F21-080D-D0343BBBE46A

Time Awake Since Boot: 160000 seconds

System Integrity Protection: enabled

Crashed Thread: 2

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [71918]