How may I return to the previous version of Topaz? I never had this problem.
Download the installer from the Releases thread on this forum.
Hi @rickhstudio, were you able to resolve this on your own or are you still experiencing this crash?
It kept happening so I went back to version 1.3.5 and the problems disappeared. Your program may have outgrown my computer. I am really sorry because I love Topaz PhotoAI for my Noise reduction and sharpening. I do wish I could set Lens blur as a permanent sharpening method. I am running an AMD FX 8350, 8 core 4.3 Ghz with 32 GB of RAM, 64bit windows 10 pro 22H2 I went back to Denoise AI for awhile. It was much faster but I don’t think it did as good a job. Any suggestions would be appreciated.
Rick Harding
If you’d like, we can help you try to troubleshoot the latest version! If you re-download the latest version and re-create the crash, and then immediately re-open Topaz Photo AI and go to Help > Open Log Folder – please attach all of these files directly to this thread so our specialists can have a look at them.
I’ll move this thread over to the ‘bugs’ side of our forums if you’d like us to help out 
DxDiag.txt (128.4 KB)
Topaz Photo AI Installer Log.txt (4.8 MB)
I cleared out the Topaz log and ran the test again. There was nothing in the Log file.
