After doing face recovery on PhotoAI, I get the following message: “The file appears to be unsupported or damaged.” The file can no longer be edited or saved. Help.
Topaz Photo AI [v1.x.x] on [Windows/Mac]
Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:
- The original image file.
- The processed image.
- A screenshot or description of the settings panel so I can see what adjustments were turned on.
You can securely submit your image(s) to my Dropbox using the link below.
Please be sure to send me a note to let me know you sent something.
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