Constant Crashing 1.3.5 Windows

Can’t save more than 1 or two files at a time. Found work around buy going to Preferences and Autopilot and selecting None under Autopilot. Hope this helps with next update.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)


[2023-05-24-05-21-42.tzlog|attachment](upload://23SLko658ywO2HEvOOf1xZV7syj.tzlog) (886.5 KB)
[2023-05-24-09-08-29.tzlog|attachment](upload://lJievCIsuGGDTWHaPYGhDj7G8uj.tzlog) (315.3 KB)
[2023-05-24-09-12-19.tzlog|attachment](upload://AmwC9iatDGo4TDwkwZJRx1aowzk.tzlog) (9.5 KB)
[DxDiag.txt|attachment](upload://zE2D6wmkKNn1ZimCx4Y0gMP2o4H.txt) (92.0 KB)

DxDiag.txt (92.0 KB)

Hey Jeff,

Please reupload the log files with Autopilot subject selection turned on so Topaz Photo AI crashes at least 2 times.

I can view the logs to see what is happening.

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