Compatibility | Recover, Intel-based Mac Unsupported

I have just updated from Gigapixel 6.3 to 8.3.

Using this low-res picture

I tried the new “recover” model and got this:

I’m running Gigapixel on an iMac Pro 2018 (I know it’s old, bit so far it did the job).

What ist going wrong?

Hi.

Sorry to say that macOS 14 or higher is required for the Generative Models and even then, only Recover v1 is compatible with Intel Macs that have a AMD Radeon Graphics Card with at least 8 GB of VRAM

The new Recover v2 and Redefine Models aren’t comfortable with Intel Macs

Having said that, all is not lost you can still use the Generative Models Recover and Redefine with Cloud Rendering however, you need to purchase Cloud Credits for this

Here’s a link for the Generative AI model System Requirements

(Generative Models | Topaz Labs)

Here’s the link to contact Topaz Support directly

Topazlabs Support
support@topazlabs.com