Color rendition

I have noticed for many months now the colour rendition of PhotoAI has gone through a number of iterations, for a period everything had a colour cast (magenta) in recent updates everything seems to be darker and a slight green colour cast… Is this a problem.

I am using an Apple Mac Powerbook 16" Max with two external monitor all colour corrected with XRite I1 Display calibration tool. I don’t get any color shifts moving between other programs.

Are you using Photo AI as a standalone app or plugin to Lightroom? If you’re using it as a plugin, try using the Photo > Edit in > Topaz Photo AI workflow which will process a TIF instead of a RAW.

I see the same effect: light levels reduced by ~ 1 f/stop in all images that I send through Topaz Photo AI in batch mode, dragging and dropping .CR3 files from the file system to Photo AI. I can send you the files if you send me a link to your DropBox site; the .DNG is too big to attach here.

Can you submit a support ticket at support.topazlabs.com using the beacon at the bottom right corner of the page? We’ll be able to securely receive files that way and test the conflict you’re running into.