Collors pale

Topaz Photo AI Bugs and Issues
1

Hi, when I enhance a photo with Photo AI the colors become paler if I saved it as a JPEG. How is that possible? My camera, Pentax K3 Mark lll, is supported by the app.

Topaz Photo AI v1.5.1 on Windows 11

2

Thanks for reaching out. Please send the following information so I can try to reproduce this.

  1. The original image file.
  2. The processed image.

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

I can reproduce and see what the issue is.

3

Hi Lingyu,

I sent you 2 files via Dropbox. 1 DNG file and 1 JPEG which I made with Topaz Photo AI. You can clearly see the difference in color.

Your sincerely,

4

Thanks for sending the files. I was able to reproduce this issue with the color shift in the JPEG output.

I made a task for my team to review this.